LISTENING TO YOU

As a Department we welcome your comments, suggestions and views on any aspect of our service- because we believe this will help us to provide you with a better service.

Below are the results of the 2005 / 2006 External Customer Service Survey conducted by Millward Brown for the Department of Transport. It is broken into two sections:

• General Public Survey
• Business Customer Attitude Survey

The results of a survey carried out in August 2003 is also below.

We also welcome your views on our website.