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European Regulation 1177/2010 on thewill come into effect on 18 December 2012. The Regulation applies to vessels certified to carry more than 12 passengers and operated by a European Union Carrier. It includes provisions on non-discrimination and assistance for people with disabilities and reduced mobility similar to those already in force for rail and air passengers. This includes an obligation to: provide assistance at ports or harbours and on board ships; carry recognised assistance dogs (subject to national regulations); carry mobility equipment (such as wheelchairs) free of charge and to provide information in accessible formats.
Statutory Instrument No. 394 of 2012 designates the National Transport Authority as the national enforcement body for the purposes of Regulation (EU) No. 1177/2010 in Ireland. An Information Note summarising passenger rights in the area is available.
Ferry companies operating to and from Ireland use ships which are accessible to people with mobility difficulties.
If you need help with boarding and disembarking you should give the ferry company as much notice as possible so that they can make arrangements (this may mean boarding via the car deck and using a lift to reach the passenger deck).